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Hi @UJRNJNGNN, Can anyone pls approve my academy access request?

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U03PF6138LV
U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet

Hi @UJRNJNGNN,
Can anyone pls approve my academy access request?

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  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    Hi @U03PF6138LV! Which course did you try accessing?

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    No I've registered. After that it shows contact admin for the access.

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    I have no record of your Spryker Academy account Keyur. Could you please try creating an account again?

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    Ok I will register again

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    Thank you 🙂
    And if you’re facing an error, please post the screenshot here and I will look into it.

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    I am getting this while registering

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    When I am trying to Login It says invalid credentials. Try to reset the password using Forgot password. But it didn’t send me an email to reset.

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    Hi Keyur, I just resent the mail to you. Can you check if you’ve received it?

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    I clicked on the link.

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    Hi Keyur, let’s try one last thing.
    Could you please login with your email address in this link? https://academy.spryker.com/learn

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    You will be asked to change your password when you login.

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    That’s what I tried

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    Did you try now? I have created an account for you just now.

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    Let me try again

  • U03PF6138LV
    U03PF6138LV Posts: 12 🧑🏻‍🚀 - Cadet
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    Now I can access it. Thanks

  • Hari Vijayakumar
    Hari Vijayakumar Sprykee Posts: 27 🏛 - Council (mod)
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    😊

  • Guido X Jansen
    Guido X Jansen Global Business & Technology Evangelist Sprykee Posts: 418 ⚖️ - Guardians (admin)
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    @U02JG7XD1SR would be good to check the process above to prevent it from happening again